| Moscow, July 27, 2003. The All-Russia Public Opinion Foundation
carried out a survey, revealing that 85 per cent of Russians pay for housing
and utilities regularly and on time, but are dissatisfied with their poor
quality. The poll interviewed 1,500 people.
Only 13 per cent of respondents admitted to outstanding debts on utilities'
payments. Most of the non-payers live in the Northwestern Federal District
(20 per cent) or come from low-income families with a monthly income per
head of less than RUR 1,000.
In the meantime, less than 28 per cent of those polled seem to be satisfied
with the quality of housing and utilities' services. Six per cent noted
an improvement in the work of the utility workers over the past year.
But the majority, 53 per cent, are openly displeased with the services
that they are offered. Twenty-nine per cent think that the quality of
the work of the housing and utilities sector is seriously impaired. Thus,
over 58 per cent of the respondents noted that they had suffered failures
in the supply of water, electricity and heating last winter. The Northwestern
Federal District was at the top of the notorious list. Seventy per cent
of its residents complained of accidents during the winter season, according
to the Public Opinion Foundation.
See also:
Housing
and Utilities Reform
|
